Last updated: October 27, 2026

This Privacy Policy explains how FSV Burgers Inc., doing business as FSV Hospitality ("FSV Hospitality," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit fsvhospitality.com, book an event, order catering, contact us, or work with us as a member of our staff or event crew.

1. Information We Collect

Information you provide to us. When you complete a form on our website, book an event, order catering, contact us, apply to work with us, or join our event crew, we may collect your name, email address, phone number, event details (such as date, location, and guest count), and other information you choose to provide.

If you work with us as a member of our staff or event crew, we may also collect information needed for staffing, scheduling, payroll, tax reporting, and other employment-related or contractor-related purposes, including tax and work documents such as W-9 forms.

Payment information. Payments are processed through third-party payment processors. We do not store full payment card numbers on our own systems. Our payment processors handle payment information according to their own privacy and security practices.

Information collected automatically. When you visit our website, we and our service providers may automatically collect technical information, such as your browser type, device information, pages visited, approximate location, and interactions with our website. We may collect this information through cookies and similar technologies.

You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality. Our website does not currently respond to browser "Do Not Track" signals.

Analytics and advertising. We use Google Analytics to understand how visitors use our website and Google Ads to measure advertising performance. These services may use cookies and similar technologies to collect information about website activity and interactions with our advertisements. Depending on our configuration, information may be processed by Google for analytics, measurement, or advertising purposes in accordance with Google's applicable terms and privacy practices.

You can manage personalized advertising through Google's advertising settings and opt out of Google Analytics through Google's browser opt-out tool.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

• Respond to inquiries and provide proposals, quotes, and customer support.

• Plan, staff, and deliver events and catering orders.

• Process payments and maintain business, tax, and accounting records.

• Recruit, schedule, and coordinate staff and event crew.

• Send booking confirmations, order updates, shift reminders, and other operational communications.

• Send marketing messages and promotional offers when permitted and, where required, when you have provided consent.

• Operate, maintain, improve, and secure our website and services.

• Measure website performance and advertising effectiveness.

• Comply with applicable laws and protect our rights, property, and the safety of others.

We seek to use personal information only for purposes that are consistent with this Privacy Policy and applicable law.

3. Staff and Event Crew Text Messages (SMS)

FSV Burgers Inc., doing business as FSV Hospitality, operates a text messaging program for our own staff and event crew. Messages include shift reminders, requests to confirm a shift, and scheduling updates. This program does not send customer or marketing messages.

You opt in by providing your mobile number and selecting a separate SMS consent checkbox, which is unchecked by default. Providing a mobile number alone does not enroll you. Participation is voluntary. If you choose not to receive texts or later opt out, contact your manager to arrange another way of receiving scheduling information.

Message frequency varies according to your shifts and scheduling activity. Message and data rates may apply.

Reply STOP to unsubscribe. We may send one final message confirming your opt-out, after which you will receive no further messages from this program unless you opt in again. Reply HELP for assistance or email info@fsvhospitality.com.

We do not sell, rent, or share mobile numbers, SMS opt-in data, or consent records with third parties or affiliates for marketing or promotional purposes. Limited processing by providers operating this program on our behalf is described in Section 4.

See our SMS Terms & Conditions at https://www.fsvhospitality.com/terms-and-conditions

4. How We Share Information

We do not sell personal information for money.

We may disclose personal information to service providers that perform services on our behalf, including:

• Website hosting and website management providers.

• Booking, event management, and catering platforms.

• Payment processors.

• Scheduling, payroll, and workforce management providers.

• Email and text messaging providers.

• Website analytics and advertising providers, including Google Analytics and Google Ads.

• Information technology, security, and customer support providers.

These providers may process personal information as necessary to provide services to us, subject to applicable contractual obligations and law.

Our use of analytics and advertising services may involve disclosures of certain website activity or device information to third parties for analytics, measurement, or advertising purposes. Depending on the applicable law and the way these services are configured, some of these activities may be considered sharing or processing for targeted advertising. See the "Your Privacy Rights and Choices" section below for information about applicable choices.

We may also disclose personal information:

• When required by law, legal process, or a valid government request.

• When reasonably necessary to protect our rights, property, operations, or the safety of our customers, staff, or others.

• In connection with a merger, acquisition, financing, sale of assets, or reorganization of our business, subject to applicable law.

The sharing described above does not allow the sale, rental, or sharing of mobile numbers, SMS opt-in data, or consent records with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent records are shared only with service providers that need this information to operate our staff messaging program on our behalf, including our messaging platform, messaging aggregators, and scheduling software provider. These providers may process the information only to manage consent, send and deliver messages, and honor opt-out requests on our behalf, and may not use it for their own marketing or any other purpose.

5. Cookies and Advertising Choices

We use cookies and similar technologies to operate our website, understand website traffic, measure advertising performance, and improve our services.

You may be able to manage cookies through your browser settings and adjust Google's personalized advertising settings through Google's advertising controls.

Where required by applicable law, we will provide additional mechanisms to exercise choices regarding targeted advertising or other covered data-processing activities.

Disabling cookies may affect some website features.

6. How Long We Keep Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, managing bookings and staffing, maintaining business records, meeting tax and accounting obligations, resolving disputes, enforcing agreements, and complying with legal requirements.

Retention periods vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably necessary for these purposes, we will delete it or deidentify it, subject to applicable legal requirements and legitimate recordkeeping needs.

7. How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

However, no website, electronic transmission, or storage system is completely secure. We cannot guarantee absolute security.

8. Your Privacy Rights and Choices

Depending on your location, the nature of the information, and applicable law, you may have the right to:

• Confirm whether we process your personal information and request access to it.

• Request correction of inaccurate personal information.

• Request deletion of personal information.

• Request a portable copy of personal information you previously provided to us, where applicable.

• Opt out of certain processing activities, including targeted advertising, the sale of personal information, or certain profiling activities, where applicable.

• Exercise applicable rights without unlawful discrimination or retaliation.

Some rights may be subject to legal exceptions, verification requirements, or other limitations.

How to submit a privacy request. You may submit a request by emailing info@fsvhospitality.com or by writing to the mailing address listed in the "Contact Us" section below. Please describe your request clearly so that we can understand and process it.

We may take reasonable steps to verify your identity before responding to a request. If an authorized agent submits a request on your behalf, we may request information necessary to verify the agent's authority, where permitted by law.

Response timeline. We will respond to privacy requests within the time required by applicable law. Where the Texas Data Privacy and Security Act applies, we will respond within 45 days of receiving a verified request, and we may extend that period where permitted by law, in which case we will notify you of the extension and the reason.

Communication preferences. You may unsubscribe from marketing emails using the unsubscribe link in the email. Staff and event crew may opt out of scheduling texts by replying STOP. You may also email info@fsvhospitality.com to update your communication preferences or arrange another way of receiving scheduling information.

9. Children's Privacy

Our website and services are not directed at children under 13, and we do not knowingly collect personal information directly from children under 13 through services directed at them.

If we learn that we have collected personal information from a child under 13 in circumstances where parental consent or another legal basis is required and has not been obtained, we will take appropriate steps to address the situation.

10. Third-Party Websites and Services

Our website and communications may contain links to third-party websites or services. Those websites and services are governed by their own privacy policies and practices.

We are not responsible for the privacy practices of third-party websites or services that we do not control. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, data practices, or legal obligations.

When we make changes, we will update the "Last updated" date at the top of this Privacy Policy. Where required by applicable law, we will provide additional notice or obtain consent for material changes.

12. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, contact us at:

FSV Hospitality
FSV Burgers Inc.
3512 Blarney Lane
Pflugerville, TX 78660
Email: info@fsvhospitality.com